Buying with confidence

Frequently Asked Questions

Everything you need to know about ordering an original fine art photograph, worldwide delivery, secure packaging, materials, authenticity and returns.

Worldwide Shipping

Secure delivery to collectors around the world.

Rigid Art Tube

Strong protective packaging for safe transport.

Authenticity

Certificate of Authenticity with every artwork.

14-Day Returns

Time to view the artwork in your own space.

Do you ship worldwide?

Yes. I ship fine art photographs to collectors around the world by Czech Post or DHL. The estimated delivery time is approximately 10 days. You will receive tracking information as soon as your order has been dispatched.

How is the photograph packaged?

Every print is carefully rolled, protected with archival tissue and placed inside a strong rigid shipping tube. This packaging helps protect the photograph from bending, moisture and damage during international transport.

Can I return my order?

Yes. You may return the photograph within 14 days of delivery. The artwork must be returned in its original condition and protective packaging. Once the returned artwork has been received and inspected, the purchase price will be refunded within 3 days.

What if the artwork arrives damaged?

Contact me as soon as possible and include photographs of the packaging and the damaged artwork. I will review the situation with you and arrange an appropriate solution.

Are the photographs framed?

No. All photographs are supplied unframed. This allows you to choose a frame, mounting method and glass that suit your interior, local framing standards and personal taste.

Is there extra space for framing?

Yes. I add a 2 cm white border around the image area. This additional margin gives your framer space to handle and mount the photograph without covering the artwork itself.

What material do you print on?

Each photograph is printed exclusively on carefully selected Hahnemühle FineArt paper. These proven professional materials are chosen for their detail, tonal depth, surface quality and archival stability.

Does every artwork include a Certificate of Authenticity?

Yes. Every limited edition photograph is supplied with a Certificate of Authenticity confirming the title, author, edition and authenticity of the artwork.

Are the photographs signed and numbered?

Each limited edition print is individually signed and numbered. The edition number identifies your photograph as part of a strictly limited series.

What does limited edition mean?

Only the stated number of prints will be produced within that edition. Once the edition is sold out, no further prints will be released as part of the same edition.

How long does production take?

Production and printing of the photograph begin as soon as payment for the order has been received. The artwork is then inspected, signed and carefully prepared for dispatch.

Will I receive a tracking number?

Yes. Once your artwork has been shipped, you will receive a dispatch confirmation with available tracking details.

Are payments secure?

Yes. Payments are processed securely through Stripe. Your full card details are handled by the payment provider and are not stored on this website.

Will the colours look exactly like they do on my screen?

Screens vary in brightness and colour calibration. Every artwork is professionally prepared and colour-managed for accurate fine art printing, but small differences between the screen and the physical print are natural.

How should I care for my Fine Art print?

Handle the print only by its edges, avoid direct sunlight and high humidity, and consider framing it behind UV-protective glass. A professional framer can recommend suitable archival mounting materials.

Are customs duties included?

International orders may be subject to local import duties, taxes or customs fees. These charges depend on the destination country and, where applicable, are the responsibility of the recipient.

Why buy directly from the artist?

Buying directly from Jan Maghreb gives you a genuine limited edition artwork, documented provenance, a Certificate of Authenticity and direct contact with the artist. Your purchase also supports the creation of future photographic work.

Still have a question?

Contact me before ordering if you need advice about size, delivery, framing or a particular artwork.

Contact Jan Maghreb